On August 3, 2015 after a lengthy RFP process our Office switched software and we are now using Info Quick Solutions (IQS). We believe that you will find it easier to search records while using the new software. The change-over was not without "glitches" and problems - most of which have been worked through. If you have any problems accessing our website please contact the IQS Help Desk 1-800-320-2617 OR firstname.lastname@example.org.
Will my credit card numbers be kept safe?
No credit card information will be stored on the County Clerk system.
Why can't I use Discover or American Express to pay for documents?
There is a New York State contract that offers credit card processing services for a discounted rate. This allows us to keep the document charge low. This contract currently supports only MasterCard or Visa. If this changes to allow other credit cards, our website will be updated to offer those other options as well.
If I give you my email address, will I get spam?
We will not give your email address out. We will use it for one purpose: to send you one email containing your order information and order number.
No personal information entered on the website will be shared with any outside parties under any circumstances. No credit card information is saved on the website. This is why the credit card number must be entered for each transaction. Email addresses will be used only for sending the order number as part of the document copy purchase transaction.
How does the Broome County Clerk website work? (system overview)
You may enter a date range or leave both fields blank to search all records. To see anything recorded up to today, leave the "Thru" field blank.
You can narrow your search by selecting a document group. Clicking on the dropdown will show you all available groups.
Your search can be narrowed further by selecting the type of document you are looking for. Clicking on the dropdown will show you all the available types.
You can also search by "Town". Older documents may not be searchable by town. If you enter a town and you can't find what you're looking for, try removing the town from your search.
If you know the exact book and page, instrument number or case number of the document you are looking for, simply fill in those fields and click "Search". No other search criteria is needed.
Click the "View" button next to a desired document to see more information. If images are available the button will contain an asterisk (*). Not all documents have an image.
To view a group of documents, select them by clicking the checkbox and click the "View Selected" button.
If images are available for the selected document, they will be displayed on the right side of the screen along with controls for moving through pages, printing, downloading and resizing the image. Use the dropdown or the double arrow buttons to move back and forth between documents. You can also return to the Results page at any time by clicking the link at the top of the page.
If you'd like to save multiple documents to download later, click the My Doc button. Click the My Documents link at the top of the screen to view all saved documents.
What are some General Usage tips?